FAQ

How do I know if a piece of art is available for purchase?

We make every attempt to keep our website current. However, in the unlikely event you purchase a piece that is no longer available, a full refund will be issued.

Please email us at info@jtfolkart.com or call (407) 323-2774 if you would like to inquire about additional works by a specific artist.

 

What forms of payment are accepted on the website?

Jeanine Taylor Folk Art accepts Visa, MasterCard, Discover cards. Please call if you would like to pay with check or money order.

 

What forms of payment are accepted at the gallery?

In addition to the above credit cards, Jeanine Taylor Folk Art accepts personal checks and money orders (payable to Jeanine Taylor Folk Art) at the gallery. Personal checks need 7 days to clear. A 7% sales tax will be added to all orders purchased within Florida.

 

Do you have a layaway plan?

Our layaway plan is only available inside our gallery or via telephone orders. Layaway is not available on our Website at this time.

Our layaway policy is the following:

  • 25% of sale price is required as the initial deposit

  • For each of the following 3 months a 25% payment is due to maintain your layaway purchase.

  • If you cancel your layaway after the second payment (60 days) you will forfeit your deposit.

  • If you need to spread your payment out more than 3 months, please contact us at (407) 323-2774.

How much does shipping cost?

This will be calculated at check out and will include shipping & handling and insurance. Shipping costs are based on item weight, dimensions, and destination. For oversized items, we request that you contact the gallery for an estimate. 

 

What shipping company will mail the purchased item(s)?

We use UPS delivery. If you have a special shipping request, please contact us at (407) 323-2774.

 

How do you handle returns?

Our return policy is as follows:

  • You may return any item purchased from our website within 5 days of receipt for gallery credit.

  • All returned art must be in original condition.

  • Customer is responsible for shipping charges on returned items. Also, insurance for the full value of the art must be purchased.

Please ship returns to:
Jeanine Taylor Folk Art
211 E. 1st Street
Sanford, Fl 32771

 

What do you do with my contact information?

Jeanine Taylor Folk Art does not sell, rent, trade or divulge any information about its visitors to third parties. Information used is for the sole purpose of conducting business or contacting customers in relation to Jeanine Taylor Folk Art.

 

Is your site secure?

Our site uses SSL (Secure Sockets Layer) encryption technology to ensure that data transmitted between your web browser and our servers cannot be intercepted and to maintain confidentiality, data integrity and authentication of users.

© Jeanine Taylor Folk Art 2019

Phone:

407-323-2774

Location:

211 East 1st Street

Sanford, Fl 32771

Hours:

Tues-Fri: 10am-6pm

Sat: 10am-9pm

Sun: 12pm-5pm

Mon: By appointment  

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